Wilkinson Chartered Professional Accountants



A proactive approach to human resources

Making sure you employ the right people with the right skills and knowledge is critical to your business success. Recruiting, retaining, and developing staff in today’s complex environment can be a challenge and takes valuable time away from running your business.

Dealing with difficult employee situations like accommodations, harassment complaints, or employee terminations can make you feel out of your league.

We are pleased to announce that we now offer a full suite of Human Resources Solutions with a goal to assist you in effectively managing your businesses’ human resources needs and ensuring you are in compliance with employment law.

Services available include:

  • Managing the employee life cycle
  • Designing and developing HR programs, policies, or training
  • Human Resources compliance audits
  • Executive Search

Director Human Resources Solutions Tracey Starrett, M.Ed., CHRL, MBTI II

Tracey Starrett has been practicing in the Human Resources field for nearly 3 decades, holding senior practitioner and leadership roles in a variety of industries and sectors as well as working independently as an HR consultant.  She is a Certified Human Resources Leader (CHRL) and holds a Master of Education degree in Adult Education (Teaching & Learning and Organizational Development).  Tracey is a member of the Human Resources Professional Association (HRPA), having served the Durham Chapter in many volunteer leadership roles.

In her role as Director, Human Resources Solutions, Tracey leads the internal HR function for Wilkinson & Company LLP; guiding the firm on its journey towards world class HR practices.  Tracey also leads the external HR Solutions practice, working with clients to find pro-active HR solutions to their people and business challenges.

Tracey brings a practical, down to earth approach, combined with a strong understanding of people and organizational behavior to zero in on the core problem and generate workable solutions.  Tracey’s background in automotive, healthcare, pulp and paper, not-for-profit, health charities, and the funeral/cemetery industries have provided her with depth and breadth in experience.  She is eager to share this valuable HR resource and put it into action for the Wilkinson team and their clients.

Tracey Starrett Photo-sml

Human Resources Foundations

Many unseen elements contribute to making a great company. Strong foundations in human resources management theories and practices are one of those unseen elements. They play a critical role in shaping how a company is structured and are evident in the policies that guide the company on a daily basis. Whether your company has been in business for generations, or is just getting started, these foundations can help guide you, or solve current problems getting in the way of your company’s success.


1. ATTRACT & SELECT: Recruitment

Bringing the right people into your organization is key to building long term business success, but these days it seems a lot harder to find the required talent. Our full service recruitment solutions help you identify what you need, where to find talent, and how to optimize the interview process to get the best candidates.

  • Writing job descriptions  & creating job postings
  • Candidate review
  • Interview preparation & training
  • Conducting references
  • Handling job offers or rejections
  • Executive Search

2. DEVELOP: Performance Management

Like running a business, managing the performance of your workforce is a constant process.  It begins with ensuring new employees are given the tools and information they need.  Existing employees also need to learn new skills and techniques as your business grows or changes. Building a strong performance appraisal system and results oriented training and  development programs will ensure high employee performance and contribute to the continued success of your business.

  • Onboarding
  • Performance Appraisal Support or Systems
  • Development Plans
  • Training Programs

3. ENGAGE & RETAIN: Employee Engagement

Getting great employees is hard; keeping great employees is harder. In today’s competitive market creating a company culture that makes you an employer of choice takes careful thought, planning and execution. Handling employee relations issues before they create negative outcomes is a strong factor in building a positive work environment. Tapping into what makes your employees want to work for you, or what makes them want to put forth their best effort are valuable knowledge pieces that can shape the culture of your company.  Examining not only what you pay your employees, but the other elements of their salary and compensation can help you identify the total rewards program that is right for your employees and your company.

  • Employee Relations
  • Employee Engagement Strategies & Initiatives
  • Employee Surveys
  • Total Rewards/Salary & Benefits Review

4. TRANSITION & EXIT: Employee Transitions

Employees leave companies for many different reasons. Sometimes it’s a short term leave; other times it’s a longer term leave such as parental leave or disability. Employees transitioning back into the workforce may need additional accommodation to make their return successful. In other situations, the employment relationship may need to end. Navigating the numerous leave and accommodation provisions, as well as termination related legislation can be difficult and require specialized knowledge.  Our services can assist with ensuring these kinds of transitions go as smoothly as possible for your company and are all within the appropriate legal framework.

  • Accommodation & Leave Provisions
  • Preparing for Re-entry or Terminations
  • Termination and  Severance
  • Employee Retirement & Transition Planning
  • Exit Interviews